iPhone & Apple Watch

General [How To]
Delete the trainwell app on your iPhone
Touch and hold the app Tap Remove App Tap Delete App then tap Delete to confirm πŸ”— Delete apps on your iPhone, iPad, and iPod touch πŸ“Œ Downloa...
Reset the trainwell app on your iPhone and Apple Watch
Tip: Deleting and downloading the trainwell app can resolve various issues Delete the trainwell app on your iPhone Delete the trainwell app on your Ap...
Update the trainwell app on your iPhone
On your iPhone, open the App Store app Tap your profile icon at the top of the screen Scroll to see pending updates and release notes Tap Update nex...
Restart the trainwell app on your iPhone
Tip: Restarting the trainwell app will refresh your account information (workouts, messages, etc) To quit the app, open the App Switcher, swipe right ...
Change the language and region on your iPhone
On your iPhone, open the Settings app Tap General then tap Language & Region Set Calendar to Gregorian πŸ”— Change the language and region on iPhon...
Unpair your Apple Watch
Tip: Keep your Apple Watch and iPhone close together as you unpair them On your iPhone, open the Watch app Go to the My Watch tab and tap All Watch...
Delete data from Apple Health app
On your iPhone, open the Health app Tap Browse then tap Activity Tap Workouts Scroll to the bottom of the screen and tap Show All Data Scroll to ...
Update iOS on your iPhone
On your iPhone, open the Settings app Tap General then tap Software Update The screen shows the currently installed version of iOS and whether an u...
Turn off Wi-Fi on your iPhone
Tip: Turning Wi-Fi off forces your iPhone to use cellular data On your iPhone, open the Settings app Tap Wi-Fi Turn off Wi-Fi πŸ”— Use Bluetooth and ...
Restart iPhone
Tip: Restarting your iPhone can resolve various issues πŸ”— Restart your iPhone
Change the date and time on your iPhone
On your iPhone, open the Settings app Tap General then tap Date & Time Turn on Set Automatically ( iPhone gets the correct time over the network ...
Apple Watch ⌚
Delete the trainwell app on your Apple Watch
Press the digital crown to see all your apps on the Home Screen If your Home Screen is in grid view, touch and hold an app lightly until the app icons...
Update the trainwell app on your Apple Watch
On your Apple Watch, open the App Store app Scroll down to the bottom Tap Account Tap Updates Tap Update next to the trainwell app to update only ...
Login to the trainwell app on your Apple Watch
Note: The phone number used to login does not have to match your iPhone number; it must match the phone number used to create a trainwell account On y...
Download the trainwell app on your Apple Watch
Tip: You can manage Apple Watch apps directly on your watch, or using the Watch app on your iPhone On your iPhone, open the Watch app Tap the My Watc...
Restart the trainwell app on your Apple Watch
Tip: Restarting the trainwell app may resolve connection issues between your iPhone and Apple Watch Press and hold the Side button while the trainwe...
Disconnections during workouts
Important: On your iPhone, make sure that Airplane Mode is off and that Wi-Fi and Bluetooth are on Note: Learn about Bluetooth and Wi-Fi for your App...
Calibrating your Apple Watch for improved accuracy
Tip: Your Apple Watch uses your personal information β€” such as your height, weight, gender, and age β€” to calculate how many calories you burn and more...
Apple Watch isn’t connected or paired with your iPhone
Tip: When your devices disconnect, a red phone icon or a red X icon appears on your watch face Check your watch face If you see the red Disconnected i...
Connect your Apple Watch to Wi-Fi
Note: If you have Apple Watch Series 6, you can connect to 2.4 GHz or 5 GHz Wi-Fi networks. Apple Watch Series 5 and earlier, and Apple Watch SE, can ...
Update your Apple Watch
You can update your Apple Watch software by checking for updates in the Apple Watch app on your iPhone On your iPhone, open the Watch app Tap My Watc...
Take a screenshot on Apple Watch
On your Apple Watch, open the Settings app Tap General then tap Screenshots Turn on Enable Screenshots With two fingers, press the digital crown a...
Restart Apple Watch
Important: If your Apple Watch is charging, take it off the charger first. When your watch is charging, you can’t restart it. Press and hold the side...
Reset calibration data on your Apple Watch
On your iPhone, open the Watch app Tap My Watch then tap Privacy β†’ Reset Fitness Calibration Data πŸ”— Calibrating your Apple Watch for improved W...
Use Control Center on your Apple Watch
In the Control Center, you can see if your Apple Watch is connected to Wi-Fi, cellular, or your iPhone Open Control Center Touch and hold the bottom o...
Connect your Apple Watch to a cellular network
Note: this only applies to Apple watches that have Cellular ability (not GPS Only devices). Your Apple Watch with cellular automatically switches to t...
About Bluetooth, Wi-Fi, and cellular on your Apple Watch
Your Apple Watch uses Wi-Fi and Bluetooth to communicate with your paired iPhone. If you have cellular, your watch can also stay connected through a c...