General How Tos
Access Links, Media, and Search Messages Exchanged with your Trainer
Did you know you can access links, media (photos and videos), and search the chat history with your trainer in the app? Here's how: In the trainwell a...
Points & Levels
Points & Levels allows you to earn badges and rack up points for every completed habit and workout. This feature can be a great motivational tool and...
Navigate Workout from List View
List view is a great feature to use if you'd like to make changes to specific exercises prior to starting your workout, to preview what's coming next ...
Swap or Replace an Exercise
If equipment is unavailable during your workout or you need to swap/replace exercises due to an injury, you can replace an exercise at any time during...
Modify Logging Schedule or Log/Delete a Progress Metric
To log a metric: On your device, open the trainwell app Go to the Progress tab Tap Start Logging to set a logging schedule and add metrics if prom...
Cancel or Reschedule a Call with Your Trainer
This article details how to cancel or reschedule a previously scheduled call with your trainer. If you have not yet scheduled a call with your trainer...
Discard a Workout in Progress
This article covers how to discard a workout currently in progress. Please note, no portion of the workout will be saved if the workout is discarded. ...
Push a Workout
We know life can get busy, and sometimes a little flexibility can help (while still reaching your fitness goals)! If you know you won't be able to com...
Change Trainer or Switch Trainer
Note: You may change trainers at any time for any reason. On your iPhone, open the trainwell app Go to the Today tab, then tap your profile image in...