Account & Billing
Revoke your Cancellation Request
Note: As long as the cancellation has not been executed, you can revoke your cancellation request Access the Billing Portal Tap Don’t cancel to revo...
View Invoices and Receipts
Access the Billing Portal Scroll down to Invoices and tap on View to download a copy
Pause Your Trainwell Plan
*Note for Peloton Personal Trainer users: If you are using the Peloton Personal Trainer app , please contact our Customer Support team at support@t...
Cancel Your Trainwell Plan
*Note for Peloton Personal Trainer users : If you cancel your subscription, this will only apply to your Peloton Personal Trainer plan and will not a...
Access the Billing Portal
On your iPhone, open the trainwell app Go to the Today tab, then tap your profile picture in the top left Tap Billing On your Android device, open ...
Delete Your Trainwell Account
Peloton Personal Trainer users: Disconnecting or cancelling your Peloton Personal Trainer account will NOT affect your Peloton All Access membership. ...
Switch Your Trainwell Plan
*Note for Peloton Personal Trainer users : Peloton Personal Trainer currently offers one subscription plan, so switching between plans is currently n...
Renew Your Trainwell Subscription
Welcome back! 🎉 If you previously had an account with trainwell, you can log back into the trainwell app at any time with your email or phone number ...
Change or Modify Billing Date
Your billing date is set automatically based on the date you complete the trial period. For example, if you complete your trial on November 14th on a ...
