Pause Your Trainwell Plan
Edited
You can pause your trainwell subscription for the upcoming billing cycle through the billing portal in the app or via the online billing portal at any time.
Please note, since pausing is based on billing cycles, the annual subscription plan cannot be paused at this time.
How to pause:
Access the Billing Portal in the app by going to your profile picture icon (for IOS) or the Menu icon (for Android) and then tap Billing
Alternatively you can log into the Billing portal online at https://account.trainwell.net
Under Plans, select Pause
On the Pause plan popup, enter details in the Reason for pause box, and select Pause
