Cancel Your Trainwell Plan

  • Access the Billing Portal in the app by going to your Profile picture icon (for IOS) or the Menu icon (for Android) and then tap Billing

  • Under Plans, select Cancel

  • On the Cancel plan popup, check the 3 boxes and select Next

  • Confirm you wish to cancel instead of pause by selecting Cancel plan

  • Select the cancellation reason(s) (if Other, enter reason in the Please specify box) and select Next

  • Select Cancel plan to confirm cancellation