Account & Billing

Revoke your Cancellation Request

Edited 10 months ago

Note: As long as the cancellation has not been executed, you can revoke your cancellation request Access the Billing Portal Tap Don’t cancel to revo...

View Invoices and Receipts

Edited 10 months ago

Access the Billing Portal Scroll down to Invoices and tap on View to download a copy

Pause Your Trainwell Plan

Edited 6 months ago

You can pause your trainwell subscription for the upcoming billing cycle through the billing portal in the app or via the online billing portal at any...

Cancel Your Trainwell Plan

Edited 10 months ago

Access the Billing Portal in the app by going to your Profile picture icon (for IOS) or the Menu icon (for Android) and then tap Billing Altern...

Access the Billing Portal

Edited 9 months ago

On your iPhone, open the trainwell app Go to the Today tab, then tap your profile picture in the top left Tap Billing On your Android device, open ...

Delete Your Trainwell Account

Edited 10 months ago

DELETING YOUR ACCOUNT IS PERMANENT AND CANNOT BE UNDONE. Your trainwell account and all associated data will be deleted within 30 days. You can reques...

Switch Your Trainwell Plan

Edited 9 months ago

You can switch plans in the app or online at any time! Here's how: From the app, you can access the Billing portal by going to your Profile picture i...

Renew Your Trainwell Subscription

Edited 2 months ago

Welcome back! 🎉 If you previously had an account with trainwell, you can log back into the trainwell app at any time with your email or phone number ...

Change or Modify Billing Date

Edited last month

Your billing date is set automatically based on the date you complete the trial period. For example, if you complete your trial on November 14th on a ...