Schedule a Call with Your Trainer

Edited

iPhone (See below for Android)

  • On your iPhone, open the trainwell app

  • Go to the Chat tab, then tap the conversation with your trainer

  • Tap the calendar icon in the top right corner

  • Select your preferred date and time

  • Tap Confirm

Once the call has been confirmed, you will receive confirmation via text, email, and through the in-app chat with your trainer.

  • On the date of your call, tap the Join Call link from any of the call confirmation notifications to join the call via Google Meet at the scheduled time



Android (See above for iPhone)

  • On your Android device, open the trainwell app

  • Go to the Today tab, then tap the Menu icon in the top left

  • Tap Schedule call

  • Select your preferred date and time

  • Tap Confirm

Once the call has been confirmed, you will receive confirmation via text, email, and through the in-app chat with your trainer.

  • On the date of your call, tap the Join Call link from any of the call confirmation notifications to join the call via Google Meet at the scheduled time


Related

📌 Cancel or Reschedule a Call with Your Trainer