Cannot hear trainer audio

Edited

iPhone (See below for Android)

  • On your iPhone, open the trainwell app

  • Go to the Today tab, then tap your profile picture in the top left

  • Tap Settings

  • Enable all options under WATCH AND HAPTIC and VOICE INSTRUCTIONS

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Android (See above for iPhone)

  • On your Android device, open the trainwell app

  • Go to the Today tab, then tap the menu button in the top left

  • Tap App Settings

  • Enable voice instructions and adjust the volume

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Tip: If you still can’t hear your trainer, try pressing the volume-up button on your device while working out