FSA, HRA, HSA & insurance

If you have an FSA, HRA, or HSA plan, your Trainwell subscription may qualify as an eligible expense! Follow the steps below to request reimbursement:

To determine eligibility, speak to your benefits administrator about plan requirements. A statement of medical necessity or other medical documentation from your physician may be required.

If your plan requires documentation, you can request a Letter of Medical Necessity through our partner, Flex: https://www.withflex.com/shop/trainwell

You’ll complete a brief online consultation - no appointment or video call required! If approved, your letter will be issued electronically in less than 2 hours! The letter is valid for 12 months from the date of issue.

In most cases your benefits administrator may also require you to submit your trainwell invoices and receipts for reimbursement. You can access invoices and receipts at any time in the billing portal of the app or by clicking here to sign into your account online!

For step-by-step instructions on how to download your invoices and receipts, click here.

Submit your Letter of Medical Necessity along with your Trainwell invoices to your HSA, FSA, or HRA administrator for reimbursement.

Once your claim is approved by your plan administrator, you’ll be reimbursed according to your plan’s guidelines.

Please note: At this time, Trainwell is not able to bill a plan or provider on your behalf.